Returns & Exchanges

At Sheridan Nurseries, we want you to be completely satisfied with your greenery and garden essentials. If you are not happy with your purchase, we offer a straightforward return process for both live plants and hard goods within 30 days.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are in original condition with tags attached; live plants must be in healthy condition and hard goods must be in their original packaging.

• 2.
  Gather Documentation

  Locate your original sales receipt or order confirmation email, as proof of purchase is required for all refunds and exchanges.

• 3.
  Visit a Garden Centre

  Bring your items and documentation to the customer service desk at any Sheridan Nurseries location for an immediate inspection and processing.

• 4.
  Receive Your Refund

  Once approved, your refund will be issued to the original method of payment, or you may choose a store gift card for immediate use on your next project.